Shipping policy
Thank you for shopping with Cosmora! Please review our shipping policy below to understand how and when your order will be delivered.
1. Order Processing
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Orders are processed within 1–2 business days after successful payment.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
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Standard Delivery: 4–7 business days (within India)
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Remote Areas: May take additional 2–3 days
Note: Delivery times may vary due to location, weather, or courier delays.
3. Shipping Charges
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Free Shipping on all prepaid orders above ₹199
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For orders below ₹199, a flat shipping fee of ₹70 will be applied.
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Cash on Delivery (COD), if available, may include an extra charge.
4. Tracking Your Order
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Once your order is shipped, you will receive a tracking link via email or WhatsApp.
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You can use this link to monitor your shipment in real time.
5. Delivery Partners
We work with trusted courier partners such as Delhivery, Blue Dart, DTDC, and others to ensure timely delivery.
6. Address & Delivery Issues
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Please ensure your shipping address and contact details are accurate.
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Cosmora is not responsible for delays or failed deliveries due to incorrect or incomplete address information.
7. Delayed or Lost Packages
If your order hasn’t arrived within the estimated delivery time, please contact us at: 📞 +91-9351522088